CINCINNATI SOCIAL MEDIA LLC
Privacy Policy
Effective Date: March 19, 2026 · Website: www.cincy-social.comThis Privacy Policy explains how Cincinnati Social Media LLC ("we," "us," or "our") collects, uses, shares, and protects information about you when you visit www.cincy-social.com (the "Site") or interact with our services. By using the Site, you agree to the practices described here.
1. Who We Are
Cincinnati Social Media LLC is a creative agency based in Cincinnati, Ohio, specializing in video production, video content creation, and social media strategy. We help brands tell their story through high-quality video and manage their presence across social media platforms, including paid advertising on Facebook and Instagram (Meta Ads).Contact us:
Cincinnati Social Media LLC
Cincinnati, Ohio
Email: alok@cincy-social.com
Website: www.cincy-social.com
2. Information We Collect
We collect information in two ways: directly from you, and automatically through your use of the Site.Information you provide directly:Full name — when you fill out a contact, inquiry, or lead formEmail address — for communication, newsletters, or follow-upPhone number — when you request a call, consultation, or quoteInformation collected automatically:Browser and device data — browser type, operating system, screen resolutionIP address and approximate location — derived from your network connectionPages visited and actions taken — which pages you view, how long you stay, links clickedReferring URL — the page or ad that brought you to our SiteCookies and tracking pixels — see Section 5 for full details
3. How We Use Your Information
We use your information for the following purposes:To respond to your inquiries, quote requests, or consultation bookingsTo send you relevant follow-up communications (you may opt out at any time)To deliver and improve our servicesTo analyze how visitors use the Site and improve contentTo run and measure the performance of Facebook and Instagram advertising campaignsTo retarget visitors through Meta's advertising platform (see Section 4)To comply with legal obligationsWe do not sell your personal information to third parties.
4. Facebook Meta Pixel & Advertising
Important: This Site uses the Meta Pixel.We use Meta's advertising tools (including the Meta Pixel) to run and optimize ads on Facebook and Instagram. This technology collects data about your activity on our Site and may connect it to your Facebook profile to serve you relevant ads.The Meta Pixel (also called the Facebook Pixel) is a small piece of code placed on our Site by Meta Platforms, Inc. When you visit our Site, the Pixel collects data such as:Pages you viewedActions you took (e.g., submitting a form, clicking a button)Your IP address, browser type, and device informationReferring URLsThis data is sent to Meta and may be used to:Show you our ads on Facebook and Instagram based on your visitBuild lookalike audiences of people similar to our visitorsMeasure the effectiveness of our ad campaignsImprove ad targeting and reduce wasted ad spendMeta may combine this data with information they already have about you from your Facebook or Instagram account, subject to their own privacy policy. You can review Meta's data practices at https://www.facebook.com/privacy/policy/.To opt out of Meta's interest-based advertising: Visit Facebook Ad Preferences or use the industry opt-out tools at optout.aboutads.info or optout.networkadvertising.org.
5. Cookies & Tracking Technologies
Our Site uses cookies — small text files stored on your device — and similar technologies (pixels, web beacons, local storage) to enable functionality and gather analytics data.Types of cookies we use:Essential cookies: Required for the Site to function (e.g., session management). Cannot be disabled.Analytics cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics, if used).Advertising cookies: Set by the Meta Pixel to enable ad targeting and conversion tracking on Facebook and Instagram.You can control or delete cookies through your browser settings. Note that disabling cookies may affect how some parts of the Site work. For more information on managing cookies, visit allaboutcookies.org.
6. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:Service providers: Third-party tools we use to operate the Site (e.g., web hosting, email platforms, CRM software), who are contractually bound to protect your data.Meta Platforms, Inc.: As described in Section 4, for advertising purposes.Legal compliance: If required by law, regulation, court order, or to protect the rights and safety of our business or others.Business transfer: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
7. Data Retention
We retain personal information you submit (name, email, phone) for as long as necessary to fulfill the purpose for which it was collected — typically for the duration of our business relationship and for a reasonable period afterward for legal and administrative purposes. You may request deletion of your data at any time (see Section 9).Data collected automatically via the Meta Pixel is retained and processed by Meta according to their own data retention policies.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
9. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:Access: Request a copy of the personal data we hold about you.Correction: Request that we correct inaccurate or incomplete information.Deletion: Request that we delete your personal data.Opt out of marketing: Unsubscribe from any emails or communications at any time using the unsubscribe link or by contacting us directly.Opt out of Meta advertising: As described in Section 4.To exercise any of these rights, contact us at alok@cincy-social.com. We will respond within 30 days.
10. California Residents — CCPA Notice
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights regarding your personal information:Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the business purpose, and the categories of third parties with whom we share it.Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions.Right to Opt Out of Sale: We do not sell personal information. If this changes, we will update this Policy and provide an opt-out mechanism.Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.To submit a CCPA request, contact us at alok@cincy-social.com. We may need to verify your identity before processing your request.
11. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
12. Third-Party Links
Our Site may contain links to third-party websites (including Facebook and Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Effective Date" at the top of this page. We encourage you to review this Policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:Cincinnati Social Media LLC
Cincinnati, Ohio
Email: alok@cincy-social.com
Website: www.cincy-social.com
© 2026 Cincinnati Social Media LLC. All rights reserved.
This Privacy Policy was last updated on March 19, 2026.